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A category, application operation or application name label is not present in the lists within the Visual Policy Manager.

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Article ID: 174019

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Updated On:

Products

Advanced Secure Gateway Software - ASG ProxySG Software - SGOS

Issue/Introduction

The purpose of this article is to provide intructions to include the missing labels.

Resolution

The labels for each category, application name and operation are the first things that are downloaded from the BCWF or IS databases. If that is not present even though you have the most recent database update, this means the database got corrupted and needs to be purged. Please follow article TECH241744 to perform this.