Support for Encryption products on Windows 7


Article ID: 174001


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You are running Symantec Encryption products on Windows 7 SP1. However, on January 14, 2020 this operating system reached the end of its extended support and you wish to know whether Symantec Encryption products are still supported on this operating system.


  • Symantec Endpoint Encryption 11.3 and above on Windows 7 SP1.
  • Symantec Encryption Desktop 10.4.2 and above on Windows 7 SP1.
  • Symantec PGP Command Line 10.4.2 and above on Windows 7 SP1. 


Support for any Encryption products running on Windows 7 SP1 ended on January 14, 2020.

This includes products that were supported on Windows 7 SP1 at the time of their release. For Endpoint Encryption, this was release 11.3.0 and for Encryption Desktop this was release 10.4.2 MP4.

Therefore please upgrade to a version of Windows that Microsoft supports and use a version of the Encryption product that supports that version of Windows.