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Maximum request length exceeded

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Article ID: 173975

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Updated On:

Products

IT Analytics

Issue/Introduction

After installing the ITMS (IT Management Suite) 8.5 RU1 and the ITA (IT Analytics) on the same server, and trying to configure the ITA Cubes to process from inside the ITMS console, a error message shows in the web page and also on the NS (Notification Server) Logs.

Error 1:

Failed to process web request.

Exception of type 'System.Web.HttpUnhandledException' was thrown.
   [System.Web.HttpUnhandledException @ System.Web]
   at System.Web.UI.Page.HandleError(Exception e)
   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
   at System.Web.UI.Page.ProcessRequest(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)
   at System.Web.UI.Page.ProcessRequest()
   at System.Web.UI.Page.ProcessRequest(HttpContext context)
   at Altiris.NS.UI.Controls.PageCachePage.ProcessRequest(HttpContext context)
   at Altiris.NS.UI.AltirisPage.ProcessRequest(HttpContext context)

Maximum request length exceeded.
   [System.Web.HttpException @ System.Web]
   at System.Web.HttpRequest.GetEntireRawContent()
   at System.Web.HttpRequest.FillInFormCollection()
   at System.Web.HttpRequest.EnsureForm()
   at System.Web.HttpRequest.get_Form()
   at System.Web.HttpRequest.get_HasForm()
   at System.Web.UI.Page.GetCollectionBasedOnMethod(Boolean dontReturnNull)
   at System.Web.UI.Page.DeterminePostBackMode()
   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

 

Error 2:

HTTP Request failed:
 /Altiris/ITAnalytics/Configuration/Cubes/CubeSetup.aspx?Url=http%3a%2f%2f%2.....


Maximum request length exceeded.
   [System.Web.HttpException @ System.Web]
   at System.Web.HttpRequest.GetEntireRawContent()
   at System.Web.HttpRequest.FillInFormCollection()
   at System.Web.HttpRequest.EnsureForm()
   at System.Web.HttpRequest.get_Form()
   at System.Web.HttpRequest.get_HasForm()
   at System.Web.UI.Page.GetCollectionBasedOnMethod(Boolean dontReturnNull)
   at System.Web.UI.Page.DeterminePostBackMode()
   at System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint)

Exception logged from: 
   at Altiris.NS.UI.AltirisWebApplication.ReportApplicationError(System.Web.HttpContext)
   at Altiris.NS.UI.AltirisWebApplication.Application_Error(Object, EventArgs)
   at System.Web.HttpApplication.RaiseOnError()
   at System.Web.HttpApplication.RecordError(Exception)
   at System.Web.HttpApplication+PipelineStepManager.ResumeSteps(Exception)
   at System.Web.HttpApplication.BeginProcessRequestNotification(System.Web.HttpContext, AsyncCallback)
   at System.Web.HttpRuntime.ProcessRequestNotificationPrivate(System.Web.Hosting.IIS7WorkerRequest, System.Web.HttpContext)
   at System.Web.Hosting.PipelineRuntime.ProcessRequestNotificationHelper(IntPtr, IntPtr, IntPtr, Int32)
   at System.Web.Hosting.PipelineRuntime.ProcessRequestNotification(IntPtr, IntPtr, IntPtr, Int32)
   at System.Web.Hosting.UnsafeIISMethods.MgdIndicateCompletion(IntPtr, System.Web.RequestNotificationStatus&)

 

Error Image:

Cause

The issue was caused due to missing parts during the ITA installation.

Environment

ITMS 8.5 RU1

ITA

NS OS: Windows Server 2016

SQL OS: Windows Server 2016 and SQL Server 2016

Resolution

Uninstall the ITA and Install it again.

This process will help the above issue, but new ones could appear.

Perform a reconfiguration of the ITA and get everything running without a problem.

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