Enforce Console Error:
The page isn't redirecting properly
localhost log error:
SEVERE [com.vontu.manager.spring.web.ManagerHandlerExceptionResolver] Unexpected exception while processing request:
Cause:
java.lang.NullPointerExceptionjava.lang.NullPointerException
at java.util.Collections$UnmodifiableMap.<init>(Collections.java:1446)
at java.util.Collections.unmodifiableMap(Collections.java:1433)
at com.vontu.manager.ui.statepersistence.UserSessionData.getData(UserSessionData.java:94)
at com.vontu.manager.spring.web.ContainerCreatingHandlerInterceptor.postHandle(ContainerCreatingHandlerInterceptor.java:77)
at org.springframework.web.servlet.HandlerExecutionChain.applyPostHandle(HandlerExecutionChain.java:156)
...
Upgraded to 15.x
This is a defect that can occasionaly manifest after an upgrade. It will be fixed in 15.5 MP1 and later versions.
A workaround is available that involves running a short SQL statement against the DLP database and will restore access to the affected user(s).
Please contact support for details, quoting this article number.