Where can I find logs to troubleshoot behavior with the ICE utility?
If a user encounters any errors with the Symantec ICE Utility, ICE saves information about the errors in a log file.
The ICE Utility stores the log file in the following locations:
On Microsoft Windows at: %Temp%\udp\SymcIceReaderLog.log
On macOS at: ~/Library/Logs/SymantecICE.log