How to install Unified Agent from a DMG package on MAC OSX

Products

• Cloud Secure Web Gateway - Cloud SWG

Issue/Introduction

Obtain the .pkg file for Unified Agent installation on Mac OSX

Environment

Web Security Service

Resolution

Unified Agent (UA) for Mac is downloaded from the portal in the .dmg format. The .pkg file is contained inside the .dmg file.

The .dmg file format is native to Mac OSX and is an Apple Disk Image file. This file format is commonly used for software install packages.

Clicking on the UA .dmg file will mount the file as a drive and show its contents as if it was a physical drive or disc. The .pkg file will be located here. Double-click the .pkg file to launch the Unified Agent installation setup assistant.

In Windows, 7-zip or any compressed file manager can be used to view the contents of the .dmg file. The .pkg file is not used to install Unified Agent on Windows.