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Requirements for Webpulse connection in Packetshaper

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Article ID: 173826

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Updated On:

Products

PacketShaper S-Series

Issue/Introduction

The purpose of this article is to provide the requirements for Webpulse to work properly with the Packetshaper appliance.

Resolution

The requirements are the following:

  • The PacketShaper must have Internet access to connect to the WebPulse service.
  • A DNS server must be configured on the PacketShaper and it must resolve the Webpulse sites: sp.cwfservice.net and sitereview.bluecoat.com
     

More information regarding this service can be found in the WebGuide:

https://techdocs.broadcom.com/content/dam/broadcom/techdocs/symantec-security-software/web-and-network-security/packetshaper/11-10/generated-pdfs/WebApps.pdf