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Unable to activate antivirus engines in Content Analysis.

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Article ID: 173821

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Updated On:

Products

Content Analysis Software - CA Advanced Secure Gateway Software - ASG

Issue/Introduction

After enabling an antivirus in System > Licensing > (Antivirus box) , it does not get listed under Services > AV Patterns.

Resolution

From Services > AV scanning behavior>  example Sophos options , change the value Max total uncompressed size (MTUS) to match the Max individual file size (MIFS) : 5120 MB.