SSL certificate for port 41002 communication expired

Products

• Messaging Gateway

Issue/Introduction

You notice that the self-signed certificate for port 41002 communication on the Symantec Messaging Gateway (SMG) expired.
The port 41002 is only used for the bi-direction communication between the Control Center and the scanner.

Environment

10.7.X 10.8.X

Cause

The self signed certificate is initially generated for a period of two years from the date of update or installation.

Resolution

There is no possibility to implement a CA signed certificate or manually renew the existing certificate for the communication between the Control Center and the Scanner on port 41002. To mitigate the issue, update the current version of SMG. This update will trigger the generation of a new certificate.