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Can SpanVA be added to multiple CloudSOC tenants?

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Article ID: 173761

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Updated On:

Products

CASB Audit CASB Gateway Advanced

Issue/Introduction

Request ability for a single SpanVA to be utilized by multiple CloudSOC tenants.

Cause

This configuration is unsupported for the SpanVA can only be connected to a single Tenant as the SpanVA token associated to the SpanVA appliance must be unique in our database. 

Environment

SpanVA and CloudSOC

Resolution

Working as designed.