When installing the CSK content pack, I received an error message that the content pack failed to install.
Example of error message:
Error Applying XOG: Failure occurred while applying projects/csk_appCOTS_2.xml Check C:\Niku\Clarity\logs\content\xog\csk\projects/csk_appCOTS_2_out.xml for errors Failed to install content pack. ID: csk: exec returned: 2 Failed to install content pack. ID: csk: exec returned: 2 Error occurred: C:\Niku\Clarity\META-INF\content\xog\csk\install.xml:240: exec returned: 2
Checking the csk_appCOTS_2_out.xml, there is an error regarding a project role does not exist:
<ErrorInformation> <Severity>FATAL</Severity> <Description>Project Object update failed</Description> <Exception> <![CDATA[ java.lang.Exception: Project role csk.architect does not exist
XOG (which is used in the content pack install) is case sensitive, so the case type of the Role ID in Clarity must be updated to match that displayed in the error message.
Note: Some IDs have mixed upper case and lower case in the role ID, so use what is displayed in the error message.
To update the role ID (example below is for role: Architect):
Release: ESPCLA99000-13.2-Clarity-Extended Support Plus