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Endpoint Protection for Linux may crash during scans of system directories


Article ID: 173712


Updated On:


Endpoint Protection


SEP for Linux may crash during scans of of certain system directories

For example, scans of the /sys/kernel/debug directory result in a system oops or kernel panic when Symantec Endpoint Protection for Linux (SEPFL) is installed on SuSE 12 SP3 using kernel 4.4.143. This is seen primarily on the Amazon Web Services (AWS) platform:

[ 776.462972] general protection fault: 0000 [#1] SMP
[ 776.464058] Modules linked in: symap_custom_4_4_155_94_50_default_x86_64(POEN) symev_custom_4_4_155_94_50_default_x86_64(OEN)
[ 776.464058] CPU: 0 PID: 6997 Comm: rtvscand Tainted: P OE N 4.4.155-94.50-default #1
[ 776.464058] Hardware name: Xen HVM domU, BIOS 08/24/2006


SEP for Linux, any version of Linux


For this and other reasons, Symantec recommends that you exclude the following Linux system directories from all SEP scans:

For more information, refer to the following articles: