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Schemus LDAP Synchronization Tool fails to synchronize when threshold limits are exceeded

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Article ID: 173705

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Updated On:

Products

Email Security.cloud

Issue/Introduction

When a synchronization run is scheduled and the limit that was established is exceeded, the synchronization is not performed. If an email notification is included in the profile, a notification that synchronization has not occurred appears.

When the Synchronization Tool is run interactively, and the limit that was established is exceeded, a message similar to the following is displayed:

Synchronization Limit Exceeded. There are 23 deletions. This exceeds the limit for this configuration. Do you want to force the update? Click Yes or No, as required.

Resolution

Threshold limits warn when the number of added or deleted entries exceeds a specified amount. Threshold limits help to protect from mistakes in a configuration profile. Using filters to exclude or modify data from the data repository helps further.

To modify limits to a configuration profile:

  1.     In the Limits step of the Configuration Wizard, check one of the following options:
     
    • Maximum added entries: This setting determines the largest number of entries from your data source that can be added. If this number is exceeded, the synchronization does not proceed.
    • Maximum deleted entries: This setting determines the largest number of entries from your data source that can be deleted. If this number is exceeded the synchronization does not proceed. A percentage greater than 100% is treated as 100%.
    • Maximum changed entries: This setting determines the largest number of entries from your data source that can be modified. If this number is exceeded the synchronization does not proceed.

      Note: This setting is not relevant to the synchronization of email addresses.
       
    • Minimum replacement entries: This setting is for an action that causes the entire contents of the repository to be overwritten. It determines the number of entries that have changed for a complete replacement to be allowed. If fewer entries are found in the data source, the synchronization does not proceed.
  2. Enter a threshold limit, as a number or a percentage. For a percentage, add the percent symbol (%) to the number.
  3. Click Save to save the changes to the profile, or click Next to move to the next step in the wizard.