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Reset a local administrator username password in the Management Console of the ProxySG/ASG

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Article ID: 173654

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Updated On:

Products

Advanced Secure Gateway Software - ASG ProxySG Software - SGOS

Issue/Introduction

You can access the Web User Interface (also known as the Management Console) with a local administrator user with read-write access, but you have lost or forgotten another local administrator's username password, and you want to reset it via the Management Console.  

Resolution

To reset a local administrator username console password in the Management Console:

  1. Go to Configuration -> General -> Archive -> Archive Configuration.
  2. From the Install Configuration from menu, select Text Editor and click Install.
  3. In the dialog box that appears, delete all of the the contents of the Text Editor field. This ensures that only the desired local administrator username password is changed and that the existing configuration is not reinstalled. The existing configuration is not deleted. 
  4. Enter the following in the Text Editor field:
    security username <administrator_username>
    Note:  <administrator_username> is the Administrator username for which you want to change the password.  
  5. Enter the following in the Text Editor field right below the command in Step 4 above: 
    security password <password>  
    Note: <password> is the password that you want to set for the local administrator username.
  6. Click Install.  The changes take effect immediately.