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SEDR8840 or SEDR8880 appliance changes hostname to localhost.localdomain


Article ID: 173614


Updated On:


Endpoint Detection and Response Advanced Threat Protection Platform


The hostname of Symantec Endpoint Detection and Response (SEDR) hardware appliance model 8840 or 8880 changes spontaneously to localhost.localdomain after changes in iDRAC configuration.

Jan 19 22:09:59 hostname kernel: usb 1-1.6.3: Product: iDRAC Virtual NIC USB Device
Jan 19 22:09:59 hostname kernel: usb 1-1.6.3: Manufacturer: Dell(TM)
Jan 19 22:09:59 hostname kernel: cdc_ether 1-1.6.3:1.0 usb0: register 'cdc_ether' at usb-0000:00:1a.0-1.6.3, CDC Ethernet Device, 7e:fe:c8:1a:43:f5


By default, 8880 appliances ship with the os to IDRAC connection disabled by default. Within the DRAC UI, this setting appears in IDRAC settings > Network > "OS to IDRAC Passthrough."

Symantec doesn't support the IDRAC feature to be enabled. Disable IDRAC.

Please disable "OS to IDRAC Passthrough" to prevent unplanned changes to the hostname of the 8880 appliance.