Widget displays as "undefined" in ICA

Products

• Information Centric Analytics
• Data Loss Prevention Core Package

Issue/Introduction

When a widget is viewed, the widget axis displays “undefined” rather than the desired value specified in the query.

Screenshot of sample custom widget

 

Cause

Within the Column Collection, the Axis is not set.

 

Resolution

The root cause for this issue is the Axis is not specified within the Column Configuration settings:

Click on the row, check the “Is Axis” checkbox and enter an “Axis Label.” Below is a sample of what the configuration should look like.

Click Save on the Widget.
Click Save on the Dashboard.
View the updated widget in the environment. Below is a sample image of an updated widget.