Pre-defined computers do not allow a selection from list when booting a new client to GSS automation

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Article ID: 173584

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Updated On:

Products

Ghost Solution Suite

Issue/Introduction

Ghost Solution Suite (GSS) 3.3 RU1 server does not allow a client to select the computer from the predefined list. The menu will pop up and the first item in the list will automatically be selected to use.

No error but the menu does not pause to allow a user to select a desired computer from the list.

Cause

This is an issue that was introduced in RU1

Environment

GSS 3.3 RU1
Predefind computers

Resolution

This issue has been resolved in GSS 3.3 RU2.

Workaround for GSS RU1:

In GSS 3.3 Ru1, this issue can be resolved using the point fix by following the steps out lined below. 

Download the aclient.zip file attached to this KB article.

Steps to follow for applying point fix.

  1. Extract the AClient.zip file.
  2. Rename the existing AClient folder (e.g. for default installation path look like C:\Program Files (x86)\Altiris\eXpress\Deployment Server\Agents\AClient
  3. Copy the extracted AClient folder and paste it to the path mentioned in step 2.
  4. If auto client upgrade is enabled clients will be automatically upgraded otherwise Dagent installer from extracted AClient folder needs to be used explicitly to install the updated Dagent.

 

Attachments

AClient.zip get_app