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Pre-defined computers do not allow a selection from list when booting a new client to GSS automation


Article ID: 173584


Updated On:


Ghost Solution Suite


Ghost Solution Suite (GSS) 3.3 RU1 server does not allow a client to select the computer from the predefined list. The menu will pop up and the first item in the list will automatically be selected to use.

No error but the menu does not pause to allow a user to select a desired computer from the list.


GSS 3.3 RU1
Predefind computers


This is an issue that was introduced in RU1


This issue has been resolved in GSS 3.3 RU2.

Workaround for GSS RU1:

In GSS 3.3 Ru1, this issue can be resolved using the point fix by following the steps out lined below. 

Download the file attached to this KB article.

Steps to follow for applying point fix.

  1. Extract the file.
  2. Rename the existing AClient folder (e.g. for default installation path look like C:\Program Files (x86)\Altiris\eXpress\Deployment Server\Agents\AClient
  3. Copy the extracted AClient folder and paste it to the path mentioned in step 2.
  4. If auto client upgrade is enabled clients will be automatically upgraded otherwise Dagent installer from extracted AClient folder needs to be used explicitly to install the updated Dagent.


Attachments get_app