After successfully updating the Symantec Endpoint Detection and Response (SEDR) appliance and rebooting, the error "Could not restart the appliance after a successful software update" is displayed in the GUI or when running "
update status". The "Reboot" and "Shutdown" options from the GUI may not be available due to the message "update in progress".
"Could not restart the appliance after a successful software update"
An internal software update status file was not updated correctly during the upgrade.