Logs from Fortinet firewall sent to SpanVA are not processing

Products

• CASB Audit
• CASB Gateway Advanced

Issue/Introduction

Setup the SpanVA to go direct from Fortinet firewall to SpanVA. Logs were not being processed in CloudSOC Audit.

Logs failed to process. Not valid log files

Cause

Configuration was set to the syslog datasource. The file format of the firewall logs was not the correct format.

Resolution

Create a syslog server and direct the logs from the firewall to the syslog server, and then from the syslog server to the SpanVA server.