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Sections in Portal Master Settings cannot be expanded or closed when Portal uses HTTPS

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Article ID: 173497

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Updated On:

Products

Workflow Solution ServiceDesk

Issue/Introduction

Sections - for example Account Management or Application Management - in Portal Master Settings (Admin > Portal > Master Settings) cannot be expanded or closed when Portal is configured to use HTTPS.

Environment

Workflow 8.5
ServiceDesk 8.5

Cause

Product defect specific to this page and Workflow version 8.5.

Resolution

This issue no longer occurs in Workflow/ServiceDesk 8.5 RU1.