ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.

How to remove custom preboot drivers (bootwiz)

book

Article ID: 173482

calendar_today

Updated On:

Products

Deployment Solution

Issue/Introduction

Customer has added drivers that are no longer needed in their preboot

There isn't an error

Cause

There isn't a way to remove the drivers through the UI.

Environment

DS 7.x/8.x

Resolution

  1. Open File Explorer
  2. Go to <drive>:\Program Files\Altiris\Deployment\BDC\bootwiz\Platforms\WinPE\<arch>\Drivers\CUSTOM\Drivers
  3. Delete the folder that contains the drivers that are no longer needed