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Try Now button missing in the Cyber Defense Manager when trying to add a product

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Article ID: 173468

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Updated On:

Products

Endpoint Protection Endpoint Cloud Connect Defense Endpoint Application Isolation Endpoint Application Control

Issue/Introduction

You're atempting to trial a new product within the Symantec Cyber Defense Manager (CDM), but the Try Now button is missing.
 

Resolution

Trials are only deployed to the Testpad domain.  Once a trial has been requested for a product, and provisioned in the Testpad domain, the Try Now button will be removed from all other domains (Launchpad and any other domains created) for that specific product.  This is expected behavior.