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Health: Critical Due To Local Database Update Error(s) Even Though Download Status Shows "No download required."

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Article ID: 173439

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Updated On:

Products

Advanced Secure Gateway Software - ASG ProxySG Software - SGOS

Issue/Introduction

Management Console shows Health: CRITICAL

Event log contains numerous entries of "Download of Local database failed"

View Download Status: Download log shows "No download required."

Packet capture for the corresponding file request returns 304 Not Modified

Resolution

Make a modification to the database file (such as adding a test URL), then attempt the Download again, which should now work.