This article is intended for users of SymDiag. Though general readers may benefit from the article’s contents, any solutions, insights, or guidance are geared toward those using SymDiag.
The presence of firewall between the end user’s computer and the Web Isolation platform could result in the following connectivity issues:
NOTE: Different Web Isolation deployment modes, i.e., proxy or portal, require opening different ports.
For further information, see the Symantec Threat Isolation Platform (STIP) Guide for Administrators section on Installing the Symantec Threat Isolation Platform, sub-sections on Defining Firewall Rules.