"All scanners accessible" status does not update if the scanner Agent service is unavailable.
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"All scanners accessible" status does not update if the scanner Agent service is unavailable.

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Article ID: 173410

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Updated On:

Products

Messaging Gateway

Issue/Introduction

You have shut down a separate Messaging Gateway Scanner only appliance but the Control Center Dashboard still shows the "All scanners accessible" status as "Yes".

 

Environment

Messaging Gateway

Resolution

This issue was corrected with version 10.9.0 of Messaging Gateway

 

Additional Information

27-Feb-2025: corrected Resolution, added Environment