Email Aliases and Symantec Email Cloud Service

Products

• Email Security.cloud

Issue/Introduction

Does Email Security.cloud support e-mail aliases?

Resolution

Email Security.cloud treats every email address as unique. To use aliases effectively, all email addresses, including primary and alias addresses, must be registered in the Address Registration feature (if enabled). This feature allows you to specify known email addresses, enabling the service to reject emails sent to unregistered addresses.

It's important to note that Email Security.cloud operates as a gateway between the Internet and your private mail server. It does not store user accounts or manage aliases directly. Instead, it relies on your configuration to determine valid email recipients.

By registering all primary and alias addresses, you ensure the service correctly filters and protects your email traffic, preventing unauthorized or misdirected emails from reaching your systems.