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Identify which rule was blocking the URL in WSS


Article ID: 173388


Updated On:


Web Security Service - WSS


  • Users are getting access denied exception from WSS.
  • How to identify which policy rule on WSS is blocking a URL?

For Example : - User is being denied due to content categorization of "Gambling"



  • Based on the example screenshot, you can see the Error ID: CF-G4
  • So the rule is located at Content Filtering Section, Rule G4


Verify the content filtering policy rules on WSS

  1. Login to your WSS Administration Portal via
  2. Under Solutions mode, go to Content Filtering and scroll down and you find the rules labeled G4.

For more details about Content Filtering Editor see About the Content Filtering Rule Editor