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DKIM signature error

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Article ID: 173387

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Updated On:

Products

Messaging Gateway

Issue/Introduction

DKIM the signature could not be verified

Cause

This issue creates a DKIM "tempfail". It occurs when the SMG tries to look up a DKIM key and fails.

Resolution

 Occasional occurrences are nothing to worry about.

If this happens a lot, contact Symantec Technical Support for further investigation.