Unable to access SaaS sites with CASB Gatelets enabled.
Page access Denied: Invalid user or Tenant for unknown [email protected]
Or DomainORWorkstation\userid is listed.
Or no user is listed.
No Guest user in CloudSOC.
CASB Proxy Chaining is enabled with:
In CloudSOC, Users page:
If no user is reported, but the invalid user or tenant exists. Verify that WSS is not bypassing authentication.
If the Invalid User or Tenant reports a user as DomainORWorkstation\userid verify the user exists as a SecondaryID in CloudSOC.