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Some websites are not being blocked when they should


Article ID: 173331


Updated On:


Web Security Service - WSS


Some sites that should be blocked by policy are not being blocked when using Unified Agent (UA).


This could be caused by connections to websites via IPv6, which Web Security Service (WSS) does not monitor. When visiting, it shows protected because that connection is via IPv4.


Web Security Service


You can block IPv6 traffic through UA by doing the following:

  1. Log into your WSS portal
  2. Navigate to Connectivity > WSS Agent
  3. Check the box for Block IPv6 traffic

This will block DNS requests for IPv6 destinations.