On-boarding and Account FAQs
How is an Appthority MTP instance created?
You work with your Customer Success Manager, who works with an Appthority Administrator to provision your account. This includes the Cloud and MTP Manager, user accounts, and one or more Organizations (your workspace).
Are there any minimum requirements to get started with Appthority?
The EMM Connector has requirements based on the EMM. See the Help documentation for your EMM.
What personnel are needed for the implementation?
The following roles need to be filled in support of an Appthority MTP implementation:
In the Help see Prepare for EMM Integration.
An EMM integration can be configured to not allow MTP Manager to display personally identifiable information (PII) including names, email addresses, and phone numbers. Otherwise this information is displayed in the Devices tab.
Some device identification information is stored in MTP Cloud but hashed into an Appthority Device ID for display in the MTP Manager Devices and Device Details tabs.
In the Help see Data Collection and Storage and About the Devices Tab.