Error: "403 Forbidden" when going to a website through Cloud SWG
Article ID: 173290
Updated On:
Products
Cloud Secure Web Gateway - Cloud SWG
Issue/Introduction
Users see "403 Forbidden" errors from their web browsers when going to a website through Cloud SWG
Authentication is enabled for Cloud SWG traffic.
Error "403 Forbidden" seen in a web browser.
Environment
Cloud SWG
Cause
Some websites do not allow access through a proxy like service, such as Cloud SWG, for security reasons.
Resolution
Commonly, the solution to this issue is to bypass authentication and exempt the website from SSL interception.
Refer to the following for instructions on bypassing authentication and exempting from SSL interception:
Feedback
Yes
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