Is there a way to track the activities of IT Management Suite administrators?

Products

• IT Management Suite
• Client Management Suite

Issue/Introduction

Is there a way to track the activities of IT Management Suite administrators?

Environment

ITMS 8.5 and later

Resolution

Item Trackers are a new IT Management Suite (ITMS) feature introduced in version 8.5.

Item Trackers track the activities of ITMS administrators inside the Symantec Management Console.

In the Symantec Management Console choose Settings>All Settings>Notification Server>Internals>Item Tracking>Global Item Tracking Settings.

You will see the following:

For more information please see the following:

Auditing through Item Trackers Symantec Management Platform 8.5 (includes samples)

Configuring global settings for item tracking

Creating an item tracker

Viewing item tracking data

 

Additional Information

173483 Using Item Trackers to audit/research who made changes in the Management Console