Is there a way to track the activities of IT Management Suite administrators?

Products

• IT Management Suite

Issue/Introduction

Is there a way to track the activities of IT Management Suite administrators?

Environment

Windows Server 2012 and 2016

Resolution

Item Trackers are a new IT Management Suite (ITMS) feature introduced in version 8.5.

Item Trackers track the activities of ITMS administrators inside the Symantec Management Console.

In the Symantec Management Console choose Settings>All Settings>Notification Server>Internals>Item Tracking>Global Item Tracking Settings.

You will see the following:

For more information please see the following:

Auditing through Item Trackers Symantec Management Platform 8.5 (includes samples)

Configuring global settings for item tracking

Creating an item tracker

Viewing item tracking data