ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.

CASB SuccessFactors Gatelet error

book

Article ID: 173135

calendar_today

Updated On:

Products

CASB Security Standard CASB Security Premium CASB Security Advanced CASB Audit CASB Gateway CASB Gateway Advanced

Issue/Introduction

Receivied "Something went wrong error"  when trying to access SuccessFactors Gatelet

"Something went wrong"

Cause

Firewall was configured incorrectly

Resolution

  1. Modified the firewall configuration to allow the elastica url to be passed.
  2. Restarted the Reach Agent