Unable to start or stop services for various VIP Enterprise Gateway 9.8.x components (LDAPSync, Manager/Self Service Portal IDP, validation server, etc.) running on Red Hat Linux 7.x
Failed to start service
VIP Enterprise Gateway maintains a version check when components are started. This check is to ensure the version of RHEL is supported. VIP EG may not recognize the version of RHEL 7 as being supported if it is updated subsequent to the original VIP EG installation. In this scenario, if the server is improperly shut down or the abnormally terminated, the process ID (PID) files for the service already exist from the previous session, preventing the service from starting. These files should auto-generate on service start, then auto-delete on service stop.
(this issue is resolved in VIP EG 9.9 and later)
If running RHEL Linux 7.x:
#./vipeg.shThis user should have read and write privileges to VIP EG installation directory.