An error occurs when trying to log into the SEPM: "
Internal Error. The request resulted in an internal error."
Excessive connections to the server in either TIME_WAIT, FIN_WAIT, or FIN_WAIT_2 status.
The simplest way to reduce server load is to either switch PUSH communication mode to PULL or increase the length of the heartbeat cycle (the length of time clients wait before checking in with the SEPM). For instructions on configuring push and pull modes, please see Updating policies and content on the client using push mode or pull mode.
Note: httpd.conf file is located in the :\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\apache\conf directory.
Edit the httpd.conf file, increasing the value for "ConnectionsToQueuePerChild" from '500' to '3000'. Restart the Symantec Endpoint Protection Launcher service and Symantec Endpoint Protection Manager Web service after making these changes.
Before proceeding, make a backup of your registry, then add or reduce the following values:
You will need to reboot your server after changing these values.
Note: conf.properties file is located in the :\Program Files (x86)\Symantec\Symantec Endpoint Protection Manager\tomcat\etc directory.
Add the following 3 parameters in the conf.properties file:
Add the line scm.cache.threshold=600 to conf.properties.