ALERT: Some images may not load properly within the Knowledge Base Article. If you see a broken image, please right-click and select 'Open image in a new tab'. We apologize for this inconvenience.

Unable to SCP to SpanVA use WinSCP

book

Article ID: 173097

calendar_today

Updated On:

Products

CASB Security Standard CASB Security Premium CASB Security Advanced CASB Audit CASB Gateway CASB Gateway Advanced

Issue/Introduction

Unable to WinSCP to the SpanVA.

WinSCP can connect to upload.elastica.net (Directly to CLoudSOC).

Cause

SpanVA  uses a restricted shell. Versions of WinSCP newer than 5.9.3 (Build 7136) are unable to connect to the SpanVA to test connectivity.

 

Resolution

Use Putty or some other SCP tool.

WinSCP version 5.9.3 (Build 7136) and older does work.

Newer versions WinSCP do not work because of the restricted shell in the SpanVA. 

 

Additional Information

General detail on using WinSCP with a  restricted shell