Web exception occurred during Server certificate request

Products

• IT Management Suite

Issue/Introduction

On the gateway servers tab, when clicking on the refresh button for the SMP server you get an error:

Web exeption occurred during Server certificate request

Details

The remote server returned an error: (400) Not Found. HTTP error:NotFound.

Web exeption occurred during Server certificate request

Details

The remote server returned an error: (400) Not Found. HTTP error:NotFound.

Environment

ITMS 8.5

Cause

Unknown.

Resolution

Removed the SMP server from the gateway servers tab.  Then stopped and restarted the gateway service and added the SMP server back into the gateway servers tab.