Stockroom in Asset management does not show fixed assets

Products

• Asset Management Solution

Issue/Introduction

From Procurement > Stockroom, there is Number of Items listed for each stockroom. Double click Number of Items, no items populate in that stockroom or it only shows Consumable In Stock items.

Cause

As of ITMS 8.5, a stockroom can only contain consumable configuration items. However, you may also want to assign fixed assets to a stockroom.

Differences between consumable items and Fixed asset catalog items are

	procurement catalog	Receiving an item
Consumable catalog item	You do not track consumable catalog items once you give them out. You only track how much it costs to buy these items. For example, consumable catalog items are cables and toners. The cost of a consumable catalog item is charged directly from a cost center or department. The owner of a consumable catalog item can be a cost center or a department.	When you receive a consumable catalog item, the system creates a new consumable catalog item or increases its quantity in the stockroom. You do not track consumable catalog items once you give them out.
Fixed asset catalog item	Fixed assets are usually purchased for a particular user. The owner of a fixed asset catalog item can be a user or a department. For example, fixed asset catalog items are computers, monitors, and desks.	When you receive a fixed asset catalog item, the system creates a new resource in the Configuration Management Database (CMDB) or updates an existing asset. You can track the fixed asset catalog item for its entire lifecycle.

 

Resolution

The best practice is to create a location for each stockroom using the same name as the stockroom, see below

When you place a fixed asset in a stockroom, you then change its status to In Stock and update its Location to reflect the stockroom.

To see all fixed assets that are placed in the stockroom, use the Service and Asset Management Reports > Assets > Assets by Type, Status, Department, Cost Center and Location report, then filter by Asset Status and Location parameters.