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Endpoint Protection Manager SQL database reports "Unknown Error" in Synapse settings.

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Article ID: 173013

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Updated On:

Products

Endpoint Protection Advanced Threat Protection Platform

Issue/Introduction

When adding in the SQL Server database for a Symantec Endpoint Protection Manager (SEPM) to Advanced Threat Protection's (ATP) Synapse settings the connection fails.

ATP Synapse settings show Unknown Error

 

Cause


 

Resolution

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