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Zcaler NSS Data is Marked Failed


Article ID: 173012


Updated On:


CASB Security Standard CASB Security Premium CASB Security Advanced CASB Audit CASB Gateway CASB Gateway Advanced


CASB Audit datasource for Zcaler processing status failed.

Data processing Error.


CloudSOC requires the following configuration in NSS logging of Zcaler.  The string is one continous value.  Copy and paste from the PDF will not capture the spaces at the beginning of each line.   

Paste the string into a editor and make sure there is a space after each comma. Then paste the string into zcaler.

source="%s{CIP.EN_US}", datetime="%s{TIME.EN_US}", tz="%s{TZ.EN_US}", user="%s{LOGIN.EN_US}", dst="%s{SIP.EN_US}", sent="%d{REQSIZE.EN_US}", totalsize="%d{TOTALSIZE.EN_US}", ua="%s{UA.EN_US}", duration="%d{CTIME.EN_US}", url="%s{URL.EN_US}", referer="%s{REFERER.EN_US}", action="%s{ACTION.EN_US}", proto="%s{PROTO.EN_US}", rcvd="%d{RESPSIZE.EN_US}", op="%s{REQMETHOD.EN_US}"\n