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Endpoint Protection 14.2 clients are shown in the Manager with IP addresses of 0.0.0.0

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Article ID: 173009

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Updated On:

Products

Endpoint Protection

Issue/Introduction

Post-upgrade to 14.2, Symantec Endpoint Protection (SEP) clients report their IP, DNS, WINS or Gateway address(es) as 0.0.0.0 within the SEP Manager. This behavior causes issues with searching and reporting.

Resolution

Upgrading the SEP Manager and SEP clients to 14.2 MP1 has shown to resolve this issue in those environments that have reported this behavior.