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AeXAuditPls.exe causing high cpu usage problem

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Article ID: 173002

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Updated On:

Products

Inventory Solution

Issue/Introduction

AeXAuditPls.exe is causing high cpu usage issues when running inventory task or policy

Cause

The affected inventory task or policy has "File properties - manufacture, version, size, internal name, etc." check box enabled.

In addition, in Advanced settings, "network drives" are also included:

This has caused third-party anti-virus software to do a real-time scan when AexAuditPls.exe process is opening files on mapped drives. This causes high CPU usage.

When gathering mapped drive information, CPU usage spikes. 

Resolution

White list the AeXAuditPls.exe process so it does not trigger any anti-virus scan rule.

Attachments