Email Data Feed - urllib2.HTTP error

Products

• Email Security.cloud
• Email Threat Detection and Response

Issue/Introduction

Unable to generate log files produced by the Email Data Feed service.

The following error will be displayed when the Python script is run from command prompt: 

 

File "C:\NdfConfig\NdfScript.py", line 98
  except urllib2.HTTPError, ex:
                            ^
SyntaxError: invalid syntax

Environment

Email Threat Detection and Response

Cause

"NdfScript.py" script was run using Python version 3.x

The script has a dependency on Python 2.x version. Due to changes to urllib in Python 3.x the script requires modification to run on Python 3.x.

Resolution

Locate and download Python 2.x version for your environment, and ensure that your system recognizes files with the .py extension and associates them with the interpreter.