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Email Data Feed - 403 Forbidden Error


Article ID: 172978


Updated On:


Email Email Threat Detection and Response


Unable to generate metadata produced by the Email Data Feed service. Python script gets executed and generates a .json log file containg error "403 Forbidden".

{"timestamp":1541621375597,"status":403,"error":"Forbidden","message":"Access is denied","path":"/all"}


Authorization error. This error is returned if the data requested is not allowed for the credentials provided. 


Email Threat Detection and Response


Ensure that your Email portal administrator has created at least one new user account in the portal for authentication to the Email Data Feed service. The user account must have View Statistics permissions for the Advanced Threat Protection service.