Users / Groups are not listed in the Credentials tab of the Administration console

Products

• Information Centric Security

Issue/Introduction

The Users / Groups are not listed in the users tab of the Information Centric Tagging (ICT)  Administration console.

 

Resolution

Verify the connection to the AD server

• Check the configuration of Active Directory (System setup tab - Edit/save)
• Check the LDAP Information Centric Tagging Search Root and adjust its value if necessary