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Users / Groups are not listed in the Credentials tab of the Administration console

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Article ID: 172947

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Updated On:

Products

Information Centric Security

Issue/Introduction

The Users / Groups are not listed in the users tab of the Information Centric Tagging (ICT)  Administration console.

 

Resolution

Verify the connection to the AD server

  • Check the configuration of Active Directory (System setup tab - Edit/save)
  • Check the LDAP Information Centric Tagging Search Root and adjust its value if necessary