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Users / Groups are not listed in the Credentials tab of the Administration console
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Article ID: 172947
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Updated On:
Products
Information Centric Security
Issue/Introduction
The Users / Groups are not listed in the users tab of the Information Centric Tagging (ICT) Administration console.
Resolution
Verify the connection to the AD server
Check the configuration of Active Directory (System setup tab - Edit/save)
Check the LDAP Information Centric Tagging Search Root and adjust its value if necessary