When trying to upgrade (also possible when installing), you try to start the Symantec Management Agent service and get the following message:
The Symantec Management Agent service failed to start.
When looking at the services, the Symantec Management Agent service is not present.
After reviewing the agent installation logs (under C:\ProgramData\Symantec\Symantec Agent\InstallLogs), you see that the agent tried to install but it failed with the following messages:
2018-10-02 13:10:11 P:1044 T:4232 *ERRR Installer: Action CopyFile: Operation on copy file from C:\Windows\TEMP\AeX_{43BC923E-
Files\Altiris\Altiris Agent\AeXNSAgent.exe returned error There is not enough space on the disk.
2018-10-02 13:10:11 P:1044 T:4232 *ERRR CoreUtil: Upgrade failed. Error message: Failed to run action: InstallCoreAgentExe
While trying to copy the AeXNSAgent.exe into E:\Program Files\Altiris\Altiris Agent you get a windows message saying:
Error Copying File or Folder
There is insufficient disk space to complete operation.
When you looked at the actual E:\ drive, it says that it has at least 50Gb in space.
The Agent install logs show:
*ERRR Installer: Action CopyFile: Operation on copy file from C:\Windows\TEMP\AeX_{43BC923E-
Windows returns the following message while trying to copy a file into the desired directory:
Error Copying File or Folder
There is insufficient disk space to complete operation.
ITMS 8.1 and later
This is a Windows issue. There are multiple websites that talk about this:
Error Copying File or Folder
There is insufficient disk space to complete operation.
Try working with your Server team to address the issue.
A possible workaround is to uninstall the Symantec Management Agent (if already there) and try installing it on a different drive.