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Error "Http Error 500.19"

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Article ID: 172890

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Updated On:

Products

Information Centric Security

Issue/Introduction

The 500.19 is thrown while accessing the Information Centric Tagging (ICT) monitoring console, with an error related to the authentication configuration.

Resolution

Please follow the next steps in order to fix the error:- 

  1. In the ICT server, go to C:\inetpub\wwwroot\ICT\monitoring
  2. Open a command line as an Admin
  3. type notepad web.config
  4. Go to line 76 (<authentication mode="Windows"/>) and comment it - <!--authentication mode="Windows"/-->
  5. Save the web.config
  6. Access the Monitoring console to check if it is solved

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