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Changing Mobile Device Management (MDM) profile to a different MDM profile


Article ID: 172866


Updated On:


Endpoint Protection Mobile


You currently are set up with an Mobile Device Management profile in your Endpoint Protection Mobile (SEP Mobile) environment but you are wanting to change to one of the other supported MDM profiles.


SEP Mobile


The logic behind this, is that devices needs to be re-enrolled through the EMM, to allow the additional functionality EMM integration has (such as Applications Scanning in iOS devices).


Currently there are only solutions for this.

Remove all devices from the environment. Once they are all removed you can then go into your settings and change to the new MDM that you are wanting to use


You can create a brand new environment so that you can select the correct MDM that you now wanting to use. This option is best if you have a lot of devices already installed and doesn't take as long to complete.