Situation 1: Download Size Exceeded
In the Activity Log, the Content Action is “Blocked”. In the Details field, the following is displayed:
Blocked because the file size exceeds the limit. The current security policy prohibits the requested action. File size: <file size> MB. Admin-specified maximum file size for downloading: <maximum file size> MB.
This means that the maximum configured file size for downloading files was exceeded.
Situation 2: Viewing Size Exceeded
In the Activity Log, the Content Action is “Blocked”. In the Details field, the following is displayed:
Blocked because the file size exceeds the limit. The current security policy prohibits the requested action. File size: <file size> MB. Admin-specified maximum file size for viewing: <maximum file size> MB.
This means that the maximum configured file size for viewing files was exceeded.
Solution 1: Adjust the maximum file size for downloading
Solution 2: Adjust the maximum file size for viewing
file_viewer.max_file_size
and adjust the value (in bytes) according to your requirements.